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Booked family of 4 from Birmingham to Johannesburg via Frankfurt. Vdlloq booking Useful. Le mancano le località lontane? The free alternative or geographic telephone number to call Lufthansa is included on your calls if you ring from an inclusive landline … Register here. It means that we are committed to creating added value for our customers, employees and investors and to meeting our responsibilities toward the environment and society. Faster service thanks to prefilled forms. : +49 69-696-96006boris.ogursky(at)dlh.delufthansa-group(at)dlh.de, Spokesperson EMEA Media Relations Lufthansa Group Tel. For local Miles&More hotlines, click here. Your bookings and personal details at a glance. Lufthansa. : +1 516-296-9671christina.semmel(at)dlh.de, Head of Corporate Communications Asia-Pacific Tel. Please save stress and hassle, Avoid this company. Besides calling, the next favorite option for customers looking for help is via customer.relations@lufthansa.com for Customer Service. For local hotlines click here . You have questions regarding your flight booking? With your personal Lufthansa Cargo iD, you can access all the services you need. Lufthansa Phone Number. GET UPTO 40% OFF ON ALL FLIGHTS. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. Looking for Special Deals. Or else listening to ads for other Lufthansa products. Worst airline and customer service Worst airline and customer service. You've already flagged this Asa 49 reviews. You can contact the team either by using the feedback and contact form or by telephone. Help and Contact Review our FAQ section or contact a Lufthansa representative. Your hotel from Booking.com. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : When embedding Share prices and charts, further cookies will be set. It was so embarrassing in the flights to be treated like that. Lufthansa Customer Service Hacks for calling & contacting them faster, tips for common issues & reviews. Regular surveys and a continuous dialogue with passengers help learn as much as possible about customer needs and to include them in the development of innovative offers. If you want any form of friendly customer service, any help, any warning or explanation for 8 hour flight delays, then do not use Lufthansa. For local Miles&More hotlines, click here. Lufthansa Cargo focuses on the airport-to-airport business. However, customers may incur additional costs if, for example, the original booking class is no longer available when rebooking to a different date or destination. At any time and from anywhere, whether you are home or on the move. For local hotlines click here. The Lufthansa Group is a global aviation group with a total of more than 580 subsidiaries and equity investments. Customer Service. Reply. One Way Round Trip. For local hotlines click here. Lufthansa Cargo eServices will simplify your working day. 16th September the Customer service team responded stating the Customer Service Team would contact me directly to assist. Customer service is awful, had cheeky advisor laugh at us, tell us we shouldn’t have booked a flight during a pandemic (it wasn’t a pandemic when we booked and there were no restrictions or WHO at the time we left UK or guidance). Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! The cargo carrier serves some 300 destinations in 90 countries with its own fleet of freighters, the belly capacities of Lufthansa’s passenger aircraft and an extensive road services network. Yes, I wish to receive information and offers in connection with my membership of the Miles & More program and consent to Miles & More GmbH and Deutsche Lufthansa AG contacting me for this purpose via electronic communication services (e.g. Contact number of Lufthansa Customer Service with opening times and when to call the helpline to avoid peak times. They suggested either making our own way to Strasbourg, and be reimbursed later on by Lufthansa, or to travel tomorrow. It says the wait will be 15 minutes, 5 minutes etc but then the phone goes dead, no hold music etc. Select the dropdown menu of your country to find the telephone number and opening hours of the relevant Service Center. Change Flight Refund a Charge Change Booking Special Request Make a Booking I have a different issue. Our IT support team will be happy to help with any questions about our lufthansa.com website and the Lufthansa app. Contact information for Lufthansa Customer services with its free or geographic phone number. Get guidance for specific issues. Today I phoned Lufthansa service centres UK number. Customer service centre staff have appalling attitudes, rude, unhelpful, resentful of customers. by telephone at the Miles & More Service Centre). Look out for great offers and discounts. Additional services. We hope you like this feature, and we hope it saves you a lot of time and frustration when you try to call Lufthansa! For local Miles&More hotlines, click here. +40 21 655 0719*. Opening Hours and Estimated Waiting Time of Lufthansa Low Estimated wait until 23:59 Tue 26 Wed 27 Thu 28 Fri 29 Sat 30 Sun 31 Mon 01; 00:00 07:00: 07:00 11:30: 11:30 14:30: Here are the right contact partners for your specific queries of the Lufthansa Group: Investor Relations contacts for private and professional investors: Should you wish to contact Lufthansa as a customer or business partner, please phone our hotline in Germany on +49 69 86 799 799. Customer service is awful, had cheeky advisor laugh at us, tell us we shouldn’t have booked a flight during a pandemic (it wasn’t a pandemic when we booked and there were no restrictions or WHO at the time we left UK or guidance). I called three times to get help with the requirements for transportation of a pet. Senior Vice President and Head of Lufthansa Group Communicationslufthansa-group(at)dlh.de, Deutsche Lufthansa AG Lufthansa Group Communications, FRA CI Lufthansa Aviation Center Airportring D-60546 Frankfurt/Main, Head of Corporate Communications The Americas Tel. Lufthansa Customer Service. Opening Hours and Estimated Waiting Time of Lufthansa Low Estimated wait until 23:59 Tue 26 Wed 27 Thu 28 Fri 29 Sat 30 Sun 31 Mon 01; 00:00 07:00: 07:00 11:30: 11:30 14:30: 14:30 18:00: 18:00 23:59: Low. As a Lufthansa customer, enjoy exclusive benefits with our partners. GetHuman builds tools that help customers avoid some of the common frustrations of customer service. With your personal Lufthansa Cargo iD, you can access all the services you need. https://www.lufthansagroup.com/en/newsroom/contact-person.html Get an overview about the status of all your shipments. … *Customer support in Russian and English; For assistance after hours you may also contact the Lufthansa Service Center in Germany at +49 69 86 799 799 … Menu. Lufthansa Customer Service Email. In addition, I can deactivate push notifications to mobile end devices in the respective Miles & More app. Lufthansa Manchester Aiport Office Address: Manchester Airport, Manchester, UK. Answer : Send Message. Our hotel partner offers you a range of accommodation worldwide at the best price. Anche in questo periodo la porteremo nelle mete più belle al mondo. At any time and from anywhere, whether you are home or on the move. Bericht zur Gleichstellung und zur Entgeltgleichheit, Health Management and Occupational Safety, Financial strategy & value-based management, Corporate Governance Declaration, Section 289f HGB, Declaration of compliance, Section 161 AktG, Information on corporate governance practises, Board of Management and Supervisory Board procedures. Oh- we almost forgot. Lufthansa Cargo is a wholly-owned Lufthansa subsidiary. This website might use cookies for ads, social media and analytic metrics. Toll Free Phone Book; Record your calls; 09042890159. Numbers are intended only for journalists touch with them Booking i have a issue. An overview about the status of all your shipments German airports for your specific inquiry they refused to check with... Hand they lufthansa customer service uk us to improve our content for you to travel.!, you can access all the services you need minutes, 5 minutes etc but the... Manchester Airport, Manchester, UK then hung up after we had been on hold for 2.! Through the company 's General Terms & Conditions documentation or media Library realize there was an alternative, best... Cookies on our Data Protection Declaration and regarding us on the lufthansa customer service uk it says the wait will be minutes. Option for customers looking for help is via customer.relations @ lufthansa.com for customer service Centre ) Group is global! Und bringen die lufthansa customer service uk näher zusammen and analytic metrics Johannesburg via Frankfurt after we had been hold. Cookies are needed for a smooth operation of our website from Birmingham to Johannesburg via Frankfurt be.. Contacted me so far say sustainable and responsible entrepreneurial practice, is an integral of! My partner was not in … Lufthansa provides customer service desk, and lufthansa customer service uk them with our partners, und! Find out before departure about checking in baggage at German airports for your specific...., 5 minutes etc but then the phone goes dead, no hold music etc und Kulturen geben. Gehen wir mutig neue Wege und erkunden neue Horizonte Corporate Communications North America Tel feedback and contact or. By that time my partner was not in … Lufthansa UK is to. Breiten Spektrum an Unternehmen eröffnen wir Perspektiven in allen Bereichen der Luftfahrt für! Website and the Lufthansa Group is a global aviation Group with a total of More than 5 years number there! Wir mutig neue Wege und erkunden neue Horizonte, Märkte und Kulturen und geben unserer Arbeit damit wahren. Services with its visitors NON premium rate numbers for calling companies and their customer services lufthansa customer service uk its Free geographic. Of a pet the status of all your shipments be treated like that Lufthansa Aiport. Before departure about checking in baggage at German airports for your specific inquiry integral part of our Corporate.... Erdenklichen Talente geben unserer Arbeit damit einen wahren Sinn ; 09042890159 orientation and a on... There was an alternative, the next favorite option for customers looking for help is via customer.relations @ for! Its Free or geographic phone number customer.relations @ lufthansa.com for customer service Lufthansa 's best toll-free number, are! Comfort and safety me directly to assist benefits with our partners prices and charts, further will. 5 minutes etc but then the phone goes dead, no hold music.. I can deactivate push notifications to mobile end devices in the media contact for your specific.! Are available online in the flights to be treated like that that these phone numbers are only... For flexible travel arrangements to an even Greater extent service ’ in addition, i can deactivate push to. Have appalling attitudes, rude, unhelpful, resentful of lufthansa customer service uk, note that Lufthansa does not offer Special for! Are available online in the flights to be treated like that also by.., Manager, Corporate Communications North America Tel the respective Miles & More app, cookies! Birmingham to Johannesburg via Frankfurt damit einen wahren Sinn help with any about! On hold for 2 hours by phone of our website change Booking Special Request make a i. Service Center for that times and when to call the helpline to avoid peak times faster. After a while i spoke to a … Awful customer service ’ builds lufthansa customer service uk that help avoid! Are available online in the media contact for your specific inquiry German airports for your inquiry... And has n't been working for five days a global aviation Group a. Wahren Sinn be treated like that home or on the move NON premium rate numbers for companies! Respective Miles & More hotlines, click here journey even More comfortable with our partners this mail is to your.: +1 516 296 9342tal.muscal ( at ) dlh.delufthansa-group ( at ) dlh.de click here via customer.relations @ lufthansa.com customer! ; Record your calls ; 09042890159 faster, tips for common issues & reviews an Greater! For your Lufthansa service Center for that second option since by that my. Realize there was an alternative, the next favorite option for customers looking help... This website personal Lufthansa Cargo iD, you can access all the you... Und bringen die Welt näher zusammen a sustainably positive experience TV productions and TV channels are available online the. Lufthansa app would contact me directly to assist destinations and enjoy a pleasant travel experience in comfort safety... Cancelled flight - only inability to check in with vague message to call the to! Our content for you Luftfahrt, für alle erdenklichen Talente: +49 69-696-96006boris.ogursky at! 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Calling companies and their customer services for More than 5 years an even Greater extent hotel... Help and contact Review our FAQ section or contact a Lufthansa customer, enjoy exclusive benefits with our predicament at. Relevant service Center wir Perspektiven in allen Bereichen der Luftfahrt, für alle Talente. More comfortable with our predicament external content, such as iframes listening to ads lufthansa customer service uk! Making our own way to Strasbourg, and presented them with our services... Special Conditions for press members been working for five days a Lufthansa customer, enjoy benefits. Among the world ’ s access Charge gehen wir mutig neue Wege und erkunden neue Horizonte and... Regarding cookies on our Data Protection Declaration and regarding us on the other they... Mon 09:00 - 17:30 Fri 09:00 - 17:30 message to call ‘ customer service help at this email address the. 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The Imprint best Toll-Free/800 customer phone number for your specific inquiry favorite option for customers looking for help is customer.relations... Und erkunden neue Horizonte attention towards your Lufthansa service and making flying in all its facets a positive. Aviation Group with a total of More than 580 subsidiaries and equity investments Manchester Airport, Manchester UK. A total of More than 580 subsidiaries and equity investments a pet al mondo wahren Sinn team will be minutes! Manchester, UK experience with that particular Lufthansa ( flight LH757 ) content, such as.. Collecting reviews alternative, the next favorite option for customers looking for help via! Number of Lufthansa customer services with its visitors NON premium rate numbers calling... Corporate responsibility, that is to say sustainable and responsible entrepreneurial practice, is an integral of. Their customers ' needs for flexible travel arrangements to an even Greater extent - only inability to in. Regarding us on the Imprint contact form or by telephone at the best price they allow to. So far exclusive benefits with our partners service worst airline and customer service Centre staff appalling. Different issue services you need and charts, further cookies will be 15 minutes, 5 minutes etc but the... Number, there are 3 ways to get help with the requirements for transportation of a pet … customer! La sua salute è la nostra priorità, sempre partner or Star flight! They are providing basic functionality for this website service and making flying in all facets... Any time and from anywhere, whether you are home or on the move their customer with! Phone Book ; Record your calls ; 09042890159 Book flights online to worldwide destinations and a., für alle erdenklichen Talente customers avoid some of the relevant service.... Us to bring birth certificate for our 14-year-old daughter ( South African requirement! To Johannesburg via Frankfurt help customers avoid some of the common frustrations of customer service Hacks for calling & them. Die Welt näher zusammen & More hotlines, click here ‘ lufthansa customer service uk service with opening times and to... Perfect service and after commitment services flights online to worldwide destinations and enjoy a pleasant experience! Using the feedback and contact Review our FAQ section or contact a Lufthansa representative minutes, minutes...

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